Legal

Terms of Service

Service terms for the independent refractory RFQ matching website.

Service Scope

This website provides calculator tools, buyer guides, RFQ collection, and supplier matching information services.

No Transaction Role

We are not a manufacturer, exporter, seller, payment agent, inspection company, or logistics provider. We do not collect buyer payments, issue purchase contracts, arrange shipping, or act as either party in a transaction.

Direct Commercial Terms

Prices, specifications, samples, contracts, payment, delivery, warranty, after-sales service, and dispute handling are confirmed directly between buyer and supplier.

Buyer Responsibilities

Buyers should verify supplier identity, product specifications, compliance documents, payment terms, and shipment details before entering any transaction.

Restricted Requests

We may reject or ignore RFQs involving counterfeit brands, infringing goods, unsafe products, medical goods, food, dangerous goods, batteries, or other products with complex compliance requirements.